Odoo Support and Maintenance

We offer Support and Maintenance Services to Clients in their journey with Odoo especially in Post Live Scenarios. All type of support services are managed and monitored by Customer Support Team with Help Desk Tracking Software.  Proper escalation matrix and strong review mechanism are put in place to ensure Customer Delight in our  Services.

End to End Support Services: 

  • We take care of Odoo ERP Application, Servers, Database, Infrastructure, Backup, Restoration services – End to End.
  • A dedicated team will take care of the application modules and Odoo servers.
  • Team can be allocated based on Client’s Budget.
  • Team will work on Client’s business hours and work day.
  • All communication and deliverables will be in English.
  • Minimum Period of Contract will be One Year.

  Application Support Services: 

  • We provide Odoo ERP Application Support Services for the implemented modules.
  • A dedicated team will take care of the application modules and Odoo servers.
  • Team can be allocated based onClient’s Budget.
  • Team will work on Client’s business hours and  work day.
  • All the communication and deliverables will be in English.
  • Minimum Period of Contract will be One Year.

 Issue based Support Services: 

  • We provide issue based support services – on technical & functional aspects.
  • Cross-Techno-Functional Team will be assigned for reported issues.
  • Team will analyse the issue, root cause and arrive the solution.